Mr. Big

Westword | November 8, 2005
While amassing an empire of a dozen McDonald's franchises, Steve Bigari has used his restaurants as a sort of mad scientist's laboratory. His most recent innovation moves drive-thru operators from restaurants to a distant call center.

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For more than forty years, readers have relied on Westword to deliver the latest word on life in metro Denver. Every week, the print edition offers the lowdown on local issues as well as the highlights of upcoming entertainment; every...
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