Transcription Done Offshore May Jeopardize Patient Privacy

april 8, 2004  07:20 pm
Patients' private medical or psychiatric records could go up on the Web, and there's little the victims could do to get them down, Tara Servatius reports in Creative Loafing Charlotte. Jignesh Tanna of Vashi Transcribe in India threatened U.S. doctors that he'd publish their patients' records if a North Carolina firm, Accuscribe, didn't pay his company the money he felt it was owed. Although he later retracted the warning, the dispute remains unresolved. Servatius describes how outsourcing dilutes the privacy protections contained in the Health Insurance Portablity and Accountability Act.