AltWeeklies Wire

Health Care or Hell? A Diary of H1N1new

I asked myself what other business in civilized society would allow a customer to sit in their lobby for an entire day. Waiting. Hour after hour. No apologies, no apparent attempt to speed things up or call in extra help. I actually thought it was normal...for the first six hours.
Weekly Alibi  |  Michael P. D'Arco  |  12-08-2009  |  Science

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