System Failure: City's State-of-the-Art Software Doesn't Deliver

East Bay Express | June 17, 2004
Finance officials in Richmond, Calif., compiled most of this year's budget by hand, even though the city has spent $4.5 million on software designed to make such things more efficient.

East Bay Express

If one mayor represented all of Alameda and Contra Costa counties, that person's 2.5 million constituents would live in the country's fourth-largest city. And just as these East Bay counties are very different from the rest of the San Francisco...
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