Yelp to Let Businesses Comment Publicly on Reviews

april 10, 2009  10:03 am
In an email sent to some of the review website's most active users Thursday, Yelp solicited feedback about an upcoming feature that will let businesses post replies to user reviews, the Associated Press reports. As the East Bay Express reported earlier this year, many business owners complained that they were essentially being extorted by Yelp, whose sales representatives told them that the company could move or remove negative reviews only if they advertised.