AltWeeklies Wire
Health Care or Hell? A Diary of H1N1new
I asked myself what other business in civilized society would allow a customer to sit in their lobby for an entire day. Waiting. Hour after hour. No apologies, no apparent attempt to speed things up or call in extra help. I actually thought it was normal...for the first six hours.
Weekly Alibi |
Michael P. D'Arco |
12-08-2009 |
Science